SERVICES - STRATEGY
What We Do
We help entities of all types, sizes, and at any stage clarify and articulate their purpose, find and position their unique voice, acquire a deeper understanding of their customers and competitors, and align all these with their business goals.
Articulating who your are as a brand and representing that effectively is essential to your brand identity.
Our process to establish brand attributes allows key persons in the organization to freely express their ideas and thoughts about the brand/organization without complexity and friction.
Here we align the perceptions of the company across key personnel, reducing internal and external “brand fuzziness”. The deliverable is a brand statement which captures the essence of your brand.
Customer Profiles & Journeys
While knowing who you are as a company and brand is pivotal, also critical to your brand and business is clearly identifying your ideal clients and target markets. At this phase we determine your brand’s market and map out scenarios where these users might interact with your brand. This stage helps predict interactions with your users, identifying pain points and providing insight into required functionality and user behavior.
What things help you to reach the objectives of your business? This exercise helps to prioritize how your organization will bring in revenue, market itself and create systems which facilitate your needs and the needs of your customers.
Here we focus on establishing goals and setting priority concerning Revenue Drivers, Awareness (communications, marketing and advertising) and Efficiency.